sharee.bike-App/SharedBusinessLogic/ViewModel/Contact/ContactPageViewModel.cs

using System;
using System.Collections.Generic;
using System.ComponentModel;
using System.Linq;
using System.Threading.Tasks;
using Acr.Collections;
using Plugin.Messaging;
using Serilog;
using ShareeBike.Model;
using ShareeBike.Model.Connector;
using ShareeBike.Model.Stations.StationNS;
using ShareeBike.MultilingualResources;
using ShareeBike.View;
using ShareeBike.ViewModel.Bikes;
using Xamarin.Essentials;
using Xamarin.Forms;
using ICommand = System.Windows.Input.ICommand;

namespace ShareeBike.ViewModel.Contact
{
	/// <summary> View model for contact page.</summary>
	public class ContactPageViewModel : INotifyPropertyChanged
	{
		public Xamarin.Forms.Command ShowSelectStationInfoText { get; private set; }

		/// <summary>
		/// Mail address for app related support.
		/// </summary>
		public const string APPSUPPORTMAILADDRESS = "hotline@sharee.bike";

		/// <summary> Reference on view service to show modal notifications and to perform navigation. </summary>
		private IViewService ViewService { get; }

		/// <summary> Station selected by user. </summary>
		private IBikesViewModel SelectedBike { get; set; }

		/// <summary> Station selected by user. </summary>
		private IStation SelectedStation { get; set; } = new NullStation();

		/// <summary> Holds the name of the app (sharee.bike, ...)</summary>
		string AppFlavorName { get; }

		/// <summary> Reference on the shareeBike app instance. </summary>
		private IShareeBikeApp ShareeBikeApp { get; }

		/// <summary> Holds a reference to the external trigger service. </summary>
		private Action OpenUrlInExternalBrowser { get; }

		Func<string> CreateAttachment { get; }

		/// <summary> Provides a connector object.</summary>
		protected Func<bool, IConnector> ConnectorFactory { get; }

		/// <summary> Delegate to retrieve connected state. </summary>
		protected Func<bool> IsConnectedDelegate { get; }

		/// <summary> Notifies view about changes. </summary>
		public event PropertyChangedEventHandler PropertyChanged;

		/// <summary> Constructs a contact page view model. </summary>
		/// <param name="openUrlInExternalBrowser">Action to open an external browser.</param>
		/// <param name="user">Mail address of active user.</param>
		/// <param name="isReportLevelVerbose">True if report level is verbose, false if not.</param>
		/// <param name="permissions">Holds object to query location permissions.</param>
		/// <param name="bluetoothLE">Holds object to query bluetooth state.</param>
		/// <param name="runtimPlatform">Specifies on which platform code is run.</param>
		/// <param name="isConnectedDelegate">Returns if mobile is connected to web or not.</param>
		/// <param name="connectorFactory">Connects system to copri.</param>
		/// <param name="lockService">Service to control lock retrieve info.</param>
		/// <param name="stations">Stations to get station name from station id.</param>
		/// <param name="polling"> Holds whether to poll or not and the period length is polling is on. </param>
		/// <param name="postAction">Executes actions on GUI thread.</param>
		/// <param name="smartDevice">Provides info about the smart device (phone, tablet, ...).</param>
		/// <param name="viewService">Interface to actuate methods on GUI.</param>
		public ContactPageViewModel(
			string appFlavorName,
			IShareeBikeApp shareeBikeApp,
			Func<string> createAttachment,
			Action openUrlInExternalBrowser,
			IViewService viewService,
			Func<bool> isConnectedDelegate,
			Func<bool, IConnector> connectorFactory)
		{
			AppFlavorName = !string.IsNullOrEmpty(appFlavorName)
				? appFlavorName
				: throw new ArgumentException("Can not instantiate contact page view model- object. No app name centered.");

			ShareeBikeApp = shareeBikeApp
				?? throw new ArgumentException("Can not instantiate settings page view model- object. No shareeBike app object available.");

			CreateAttachment = createAttachment
				?? throw new ArgumentException("Can not instantiate contact page view model- object. No create attachment provider available.");

			ViewService = viewService
				?? throw new ArgumentException("Can not instantiate contact page view model- object. No user view service available.");

			OpenUrlInExternalBrowser = openUrlInExternalBrowser
				?? throw new ArgumentException("Can not instantiate contact page view model- object. No user external browse service available.");

			ConnectorFactory = connectorFactory
				?? throw new ArgumentException("Can not instantiate bikes page view model- object. No connector available.");

			IsConnectedDelegate = isConnectedDelegate
				?? throw new ArgumentException("Can not instantiate bikes page view model- object. No is connected delegate available.");

			ShowSelectStationInfoText = new Xamarin.Forms.Command(async () => {

				await ViewService.DisplayAlert(
						AppResources.MarkingLastSelectedStation,
						AppResources.MarkingContactNoStationInfoAvailableNoButton,
						AppResources.MessageAnswerOk);
			});
		}

		public ICommand OnFAQClickedRequest
			=> new Xamarin.Forms.Command(async () => await OpenFAQAsync());

		/// <summary> Opens Help page, FAQ. </summary>
		public async Task OpenFAQAsync()
		{
			try
			{
				await ViewService.PushAsync(ViewTypes.HelpPage);
			}
			catch (Exception exception)
			{
				Log.ForContext<ContactPageViewModel>().Error("Fehler beim Öffnen der Seite 'Hilfe' aufgetreten. {Exception}", exception);

				await ViewService.DisplayAlert(
					AppResources.ErrorPageNotLoadedTitle,
					$"{AppResources.ErrorPageNotLoaded}\r\n{exception.Message}",
					AppResources.MessageAnswerOk);

				return;
			}
		}

		/// <summary> Is invoked when page is shown. </summary>
		public async Task OnAppearing(
			IStation selectedStation)
		{
			if (SelectedStation?.Id == selectedStation?.Id)
			{
				// Nothing to do because either both are null or of same id.
				return;
			}

			SelectedStation = selectedStation;

			PropertyChanged?.Invoke(this, new PropertyChangedEventArgs(nameof(SelectedStationId)));
			PropertyChanged?.Invoke(this, new PropertyChangedEventArgs(nameof(SelectedStationName)));
			PropertyChanged?.Invoke(this, new PropertyChangedEventArgs(nameof(MailAddressText)));
			PropertyChanged?.Invoke(this, new PropertyChangedEventArgs(nameof(OfficeHoursText)));
			PropertyChanged?.Invoke(this, new PropertyChangedEventArgs(nameof(PhoneNumberText)));
			PropertyChanged?.Invoke(this, new PropertyChangedEventArgs(nameof(ProviderNameText)));
			PropertyChanged?.Invoke(this, new PropertyChangedEventArgs(nameof(IsOperatorInfoAvaliable)));
			PropertyChanged?.Invoke(this, new PropertyChangedEventArgs(nameof(IsDoPhoncallAvailable)));
			PropertyChanged?.Invoke(this, new PropertyChangedEventArgs(nameof(IsSendMailAvailable)));

			await Task.CompletedTask;
		}

		/// <summary> Command object to bind mail button to view model. </summary>
		public ICommand OnMailToOperatorRequest
			=> new Xamarin.Forms.Command(async () => await DoSendMailToOperator());

		/// <summary> Command object to bind mail app related button to model. </summary>
		public ICommand OnMailAppRelatedRequest
			=> new Xamarin.Forms.Command(async () => await DoSendMailAppRelated());

		/// <summary>True if sending mail is possible.</summary>
		public bool IsSendMailAvailable
			=> CrossMessaging.Current.EmailMessenger.CanSendEmail;


		/// <summary>cTrue if doing a phone call is possible.</summary>
		public bool IsDoPhoncallAvailable
			=> CrossMessaging.Current.PhoneDialer.CanMakePhoneCall;

		/// <summary>Holds the mail address to mail to.</summary>
		public string MailAddressText
			=> SelectedStation?.OperatorData?.MailAddressText ?? string.Empty;

		/// <summary>Holds the mail address to send mail to.</summary>
		public string PhoneNumberText
			=> SelectedStation?.OperatorData?.PhoneNumberText ?? string.Empty;

		/// <summary>Holds the mail address to send mail to.</summary>
		public string OfficeHoursText
			=> SelectedStation?.OperatorData?.Hours ?? string.Empty;

		/// <summary> Gets whether any operator support info is available. </summary>
		public bool IsOperatorInfoAvaliable
			=> MailAddressText.Length > 0 || PhoneNumberText.Length > 0;

		/// <returns> Returns true if either mail was sent or if no mailer available.</returns>
		public async Task DoSendMailToOperator()
		{
			if (!IsSendMailAvailable)
			{
				await ViewService.DisplayAlert(
					String.Empty,
					AppResources.ErrorSupportmailMailingFailed,
					AppResources.MessageAnswerOk);
				return;
			}
			else
			{
				try
				{
					// Send operator related support mail to operator.
					await Email.ComposeAsync(new EmailMessage
					{
						To = new List<string> { MailAddressText },
						Cc = APPSUPPORTMAILADDRESS.ToUpper() != MailAddressText.ToUpper() // do not sent copy if same mail address
							? new List<string> { APPSUPPORTMAILADDRESS } : new List<string>(),
						Subject = string.Format(AppResources.SupportmailSubjectOperatormail, AppFlavorName, SelectedStation?.Id),
						Body = ShareeBikeApp.ActiveUser.Mail != null ? $"{AppResources.SupportmailBodyText}\r\n\r\n\r\n\r\n{string.Format(AppResources.MarkingLoggedInStateInfoLoggedIn, ShareeBikeApp.ActiveUser.Mail)}" : $"{AppResources.SupportmailBodyText}\r\n\r\n\r\n\r\n{string.Format(AppResources.SupportmailBodyNotLoggedIn)}"
					});

					return;
				}
				catch (Exception exception)
				{
					Log.Error("An unexpected error occurred sending mail to operator. {@Exception}", exception);
					await ViewService.DisplayAdvancedAlert(
						AppResources.MessageWaring,
						AppResources.ErrorSupportmailMailingFailed,
						exception.Message,
						AppResources.MessageAnswerOk);
					return;
				}
			}
		}

		/// <summary> Request to send a app related mail. </summary>
		public async Task DoSendMailAppRelated()
		{
			if (!IsSendMailAvailable)
			{
				await ViewService.DisplayAlert(
					String.Empty,
					AppResources.ErrorSupportmailMailingFailed,
					AppResources.MessageAnswerOk);
				return;
			}
			else
			{
				try
				{
					// Ask for permission to append diagnostics.
					await ViewService.DisplayAlert(
						AppResources.QuestionSupportmailAttachmentTitle,
						AppResources.QuestionSupportmailAttachment,
						AppResources.MessageAnswerOk);

					var message = new EmailMessage
					{
						To = new List<string> { APPSUPPORTMAILADDRESS },
						Subject = SelectedStation?.Id != null ? string.Format(AppResources.SupportmailSubjectAppmailWithStation, AppFlavorName, SelectedStation?.Id) : string.Format(AppResources.SupportmailSubjectAppmail, AppFlavorName),
						Body = ShareeBikeApp.ActiveUser.Mail != null ? $"{AppResources.SupportmailBodyText}\r\n\r\n\r\n\r\n{string.Format(AppResources.MarkingLoggedInStateInfoLoggedIn, ShareeBikeApp.ActiveUser.Mail)}" : $"{AppResources.SupportmailBodyText}\r\n\r\n\r\n\r\n{string.Format(AppResources.SupportmailBodyNotLoggedIn)}"
					};

					// Send with attachment.
					var logFileName = string.Empty;
					try
					{
						logFileName = CreateAttachment();
					}
					catch (Exception exception)
					{
						await ViewService.DisplayAdvancedAlert(
							AppResources.MessageWaring,
							AppResources.ErrorSupportmailCreateAttachment,
							exception.Message,
							AppResources.MessageAnswerOk);

						Log.ForContext<ContactPageViewModel>().Error("An error occurred creating attachment for app mail. {@Exception)", exception);
					}

					if (!string.IsNullOrEmpty(logFileName))
					{
						message.Attachments.Add(new Xamarin.Essentials.EmailAttachment(logFileName));
					}

					// Send a shareeBike app related mail
					await Email.ComposeAsync(message);
				}
				catch (Exception exception)
				{
					Log.ForContext<ContactPageViewModel>().Error("An unexpected error occurred sending mail. {@Exception}", exception);
					await ViewService.DisplayAdvancedAlert(
						AppResources.MessageWaring,
						AppResources.ErrorSupportmailMailingFailed,
						exception.Message,
						AppResources.MessageAnswerOk);
					return;
				}
			}
		}

		/// <summary> Command object to bind login button to view model. </summary>
		public ICommand OnSelectStationRequest
				=> new Xamarin.Forms.Command(async () => await OpenSelectStationPageAsync());

		/// <summary> Opens login page. </summary>
		public async Task OpenSelectStationPageAsync()
		{
			try
			{
				// Switch to map page

				await ViewService.PushAsync(ViewTypes.SelectStationPage);
			}
			catch (Exception p_oException)
			{
				Log.Error("Ein unerwarteter Fehler ist in der Klasse ContactPageViewModel aufgetreten. Kontext: Klick auf Hinweistext auf Station N- seite ohne Anmeldung. {@Exception}", p_oException);
				return;
			}
		}


		/// <summary> Command object to bind phone call button. </summary>
		public ICommand OnPhoneRequest
			=> new Xamarin.Forms.Command(async () => await DoPhoneCall());

		/// <summary> Request to do a phone call. </summary>
		public async Task DoPhoneCall()
		{
			if (!IsDoPhoncallAvailable)
			{
				await ViewService.DisplayAlert(
					String.Empty,
					AppResources.ErrorSupportmailPhoningFailed,
					AppResources.MessageAnswerOk);
				return;
			}
			else
			{
				try
				{
					// Make Phone Call
					CrossMessaging.Current.PhoneDialer.MakePhoneCall(PhoneNumberText);
				}
				catch (Exception exception)
				{
					Log.Error("An unexpected error occurred doing a phone call. {@Exception}", exception);
					await ViewService.DisplayAdvancedAlert(
						AppResources.MessageWaring,
						AppResources.ErrorSupportmailPhoningFailed,
						exception.Message,
						AppResources.MessageAnswerOk);
					return;
				}
			}
		}

		/// <summary> Text providing the id of the selected station.</summary>
		public string SelectedStationId
			=> SelectedStation?.Id != null ? SelectedStation?.Id : string.Empty;

		public string SelectedStationName
			=> SelectedStation?.StationName;

		/// <summary> Text providing the name of the operator of the selected station </summary>
		public string ProviderNameText
			=> SelectedStation?.OperatorData?.Name;

		/// <summary> Text providing mail address and possible reasons to contact. </summary>
		public FormattedString MailAddressAndMotivationsText
		{
			get
			{
				var hint = new FormattedString();
				hint.Spans.Add(new Span { Text = AppResources.MessageContactMail });
				return hint;
			}
		}

		/// <summary> Invitation to rate app.</summary>
		public FormattedString PhoneContactText
		{
			get
			{
				var l_oHint = new FormattedString();
				l_oHint.Spans.Add(new Span
				{
					Text = string.Format(AppResources.MessagePhoneMail, AppFlavorName) + $"{(OfficeHoursText.Length > 0 ? $" {OfficeHoursText}" : string.Empty)}"
				});
				return l_oHint;
			}
		}
	}
}